Con Artists Text Consumers to Pose as Banks, Credit Cards

Better Business Bureau recommends not trusting text messages that discuss finances.

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(LAKE OSWEGO, Ore.) - Your Better Business Bureau has received recent inquiries showing that con artists are using text messages to attempt to scam financial-institution customers. Scam examples: - Washington and Oregon consumers called your BBB saying they received the following scam text message: “Application Center / This is an automated message from Cullman Savings Bank. Your ATM card has been suspended. To reactivate call urgent at 1-888-873-9356.” Cullman Savings Bank Web site says they “do not use e-mail, text messaging or telephone calls to verify personal or account information.” - Alaska consumers called your BBB and Alaska State Troopers sent out a press release warning that text messages were being sent that falsely informed consumers their Credit Union One account had been suspended. It directed mobile phone owners to call the bank at 870-345-4202, or visit 8705874360@cu1.org to resolve the problem. Credit Union One will never send consumers a text message or e-mail to verify account information. Smishing: Such scams – where consumers are contacted through a text message in hopes of swiping their personal information – are known as smishing. Your BBB advises the following to avoid smishing scams:

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